What happens when nobody maintains an app
Shopify supports each API version for about a year. After that, requests fall forward to newer versions, and fields or endpoints your app relies on can change or disappear. Deprecated features such as older checkout customisations also get switched off on fixed dates.
A care plan puts those dates on a calendar and fixes them before merchants notice. The same team also handles bug reports, keeps dependencies patched and watches error logs, so small problems don't grow into lost reviews.
What a care plan covers
API version upgrades
Quarterly checks against Shopify's release notes, with changes shipped before deprecation dates.
Bug fixes
Reported issues triaged, fixed and deployed, with notes on what changed.
Monitoring
Error tracking, uptime checks and webhook failure alerts.
Dependency updates
Framework, library and security patches kept current.
Small features
Remaining monthly hours go to improvements from your backlog.
Takeovers
Apps and platforms built by another agency or a departed developer.
- Commitment
- 3 months minimum
- Billing
- Monthly hours
- Covers
- Apps and platforms
Questions
How often does the Shopify API change?
Shopify releases a new API version every quarter and supports each version for at least 12 months. Apps need regular updates to stay on a supported version and avoid breaking changes.
Can you maintain an app another developer built?
Yes. We start with a paid code review to understand the app and fix anything urgent, then move to a monthly plan.
What does a care plan cost?
Plans are based on a monthly block of hours, sized after we review your app. Unused hours go to small features from your backlog.
Do you also maintain non-Shopify shipping platforms?
Yes. The same plan covers courier aggregators, tracking pages and custom logistics platforms.
Start with a free 30-minute call
Tell us what you're building. We reply with next steps or a time to talk, then send a written scope with a fixed price or hourly estimate.